Shipping policy

Shipping Policy

All items are made to order and fulfilled by our production partners.

Production and dispatch

Orders are typically produced and dispatched within 1–3 business days. During peak periods, production may take slightly longer.

United Kingdom

• UK Standard: Free on all orders, typically 2–3 business days after dispatch
• UK Express: Paid upgrade available at checkout

For most UK orders, the overall delivery window is typically 3–6 business days from order date.

Other destinations

Available delivery destinations and shipping options are shown at checkout.

Tracking

Tracking details are provided where available once your order has been dispatched.

Delivery delays

Delivery windows are estimates, not guarantees. Courier disruption, customs processing, weather, and peak-season demand may affect transit times.

Contact information

If you have any questions about shipping, please contact The Alpaca Avenue
Email: hello@thealpacaavenue.co.uk